LudgershallTel: 01264 790356
TidworthTel: 01980 842261
The practice has an appointment system for GPs and nurses based on ten-minute consultations. These can be made in person or by telephone up to 4 weeks in advance. The practice also has routine surgeries outside of normal working hours (early morning and late evening).
To provide you with the best healthcare, we need to ensure that you have the correct length of appointment with the most appropriate clinician. Please be prepared to give our reception team a brief explanation of your needs. There is no obligation to give this if you feel uncomfortable, however it makes our service more efficient to all of our patients and your cooperation is greatly appreciated.
Please contact the practice for more details.
If you would like to be able to book your appointments online, please please contact the surgery who will be able to give you a username and password (please allow at least an hour for this facility to be enabled).
If you already have a username and password you can access SystmOnline via the link at the top of this page to book appointments.
From Monday to Friday, these requests are put on the telephone triage list, where a doctor or nurse will speak to you and assess the problem to decide the best course of action - either advice and/or treatment over the 'phone, a home visit or an appointment with the doctor, nurse or other health professional. The Triage system runs from 08:00-09:45 and then 13:30-14:45 Monday-Friday.
Whilst you will be registered with a doctor, you are free to see any doctor of your choice within the Practice. However, if a problem is urgent, you may be asked to see the "on call" doctor. For an ongoing illness, we hope that you will continue with the same doctor for that problem.
All doctors and nurses work at both surgeries through the week. The two surgeries are computer-linked so appointments may be made at either surgery for any practice appointment - but please remember to go to the right surgery for your appointment!
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00. After 10:00 we will accept request for emergency home visits only.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. It is safe to bring children with temperatures to the surgery by car. They will be seen as quickly as possible and if infectious can wait in a separate room.
Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer, the post office, or on the HMRC website. We do not normally issue doctors' certificates for this time. If a private certificate to cover absence from work is required a fee is charged.
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
After the first week of illness, certificates can be obtained as part of a consultation with your doctor. If you are under the care of a hospital doctor, you may ask them to issue your certificare for an in-patient stay or at an outpatient appointment.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced)
We are an accredited GP training practice and you may be offered an appointment with our GP registrar. This qualified doctor, who will usually have several years of hospital experience, will be with our practice on a full time basis for the year.
We also may have a junior doctor spending time with us. They have just qualified and will be fully capable of seeing patients but will be under supervision from one of the partners in the practice.
Additionally, we have medical students visiting the practice for short periods; they may be present with a Partner in consultation or in visits, but only with the patient's permission.
For more information visit the Salisbury GP trainers web site.
We are pleased to support patients who would like to stop smoking.
We are currently offering 15 minute appointments with an adviser on Wednesdays from 5 - 5.45 p.m. Ask at reception
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