Welcome to The Castle Practice
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Should you be interested, you will find two new reports under Survey Report in the Have Your Say menu:-
These are the results of last year's Friends & Family feedback, and the Castle Practice results from the national patient survey
Are you, or a member of your family, going into Salisbury District Hospital? PJs are no longer the order of the day!
The hospital has launched an initiative called #endPJparalysis. This is part of a national project which found that patients who wear their normal clothes each day, instead of night attire, maintain their independence, feel better in themselves and recover faster. They are also better prepared for discharge to home or other care. See https://twitter.com/Thats_Salisbury/status/923595103297556481
Urgent Care Services for Wiltshire - to be provided by Medvivo
Click on the link below for more information on NHS111 and out-of-hours for Wiltshire
Press Release 4th October 2017 Wiltshire Clinical Commissioning Group
Cancer Services in Wiltshire
Click on the link below for feedback from patients about the quality of care and standard of cancer services in Wiltshire
Press Release 26th September 2017 Wiltshire Clinical Commissioning Group
Young People Friendly
The practice is delighted to have attained the award for being welcoming and friendly to young people.
We intend to build on this, so expect to see more information and guidance aimed at children and young people. This will include a dedicated page on this website.
we are also a No Worries practice which means that anyone from the ages of 16 - 24 inclusive, whether they are registered here or not, can have a sexual health consultation. Just walk in and ask the receptionist for a No Worries appointment
We are thrilled to learn that we have been awarded Gold accreditation by Carer Support Wiltshire. This follows a lot of work to identify and support patients who are carers. We also held our first event especially for them. The next one in September. If you are interested, give your details to Reception. At these events we offer you a have a health check and a consultation with someone from Carer Support. We give you the chance to find out about other support groups and to meet and make friends with others in your situation.
Are you aware of Independent Age? This organisation have lots of advice and information. This link will take you straight to their fact sheets and leaflets:-
Have you updated us with your mobile number?
If not, please speak to one of our receptionists who can quickly update your details.
This will enable you to be able to cancel your appointment by text should you no longer require it, when a reminder is sent through to your phone about your appointment. This will save you queueing on the telephones and will hopefully reduce the numbers of appointments not attended each month, freeing those appointments up for those patients who need the appointment most.
Click here to see our latest CQC rating: The Castle Practice CQC Ratings
Health Economy Campaign
As you are aware, there are great pressures onthe NHS at the moment. So, the Wiltshire Clinical Commissioning Group has made these videos to help our patients choose the right healthcare; to help you stay well and understand the challenges that we face.
If you would prefer them as documents, click here:-
Challenges facing health care in Wiltshire
Feeling Unwell? Choose the right health care
Take your health seriously - What you can do to stay well
We are part of a "Hub"!
To support patients, our practice works with Salisbury Health Plain Partnership (Cross Plain Surgery & Bourne Valley Practice), Avon Valley Surgery, Barcroft Medical Centre and St melor House Surgery. We have set up a hub where health information will be available to all our patients and it will link with our website. The hub will also support patients via Twitter and Facebook.
And here are the links, so that you can have a look!
B&NES, Swindon and Wiltshire Summary Sustainability Transformation Plan released
Sustainability and Transformation Plan