Opening Hours


Ludgershall is currently closed.



Tidworth is currently closed.


Triage Timings

Monday to Friday we operate a Telephone Triage System. Please phone from 08:00-09:30 or 14:00-15:00 and press Option 3.

These telephone appointments can also be booked by accessing our Auto telephone booking system by pressing Option 1 .

You will be asked to enter:

  • Date of birth followed by star key
  • Key in your telephone number followed by the star key

You will be required to give a brief description of your symptoms / problem.

Triage appointments are conditions you do not feel can wait for a routine appointment.

One of our clinicians will speak to you to assess your problem and decide the best course of action e.g. Advice, treatment or appointment.

Extended and Improved Access Hours

The Castle Practice offers extended hours routine appointments for our patients from our Tidworth site. We also offer Improved Access appointments on these evenings, where additional appointments are made available for patients within our Locality working area.

  • Tidworth – Monday evening appointments with a doctor from 17:30 until 20:00
  • Ludgershall – Thursday evening appointments with a doctor from 18.30 until 20.00.

Please contact the practice for more details.

When We Are Closed

Helping you make the right decision about where to go for health care in Wiltshire

Out-of-hours services are provided by NHS 111. Patients can ring the out-of-hours number where they will have their problem assessed and either given appropriate advice, speak to a doctor, be asked to attend an out-of-hours centre (at Devizes or Salisbury) or a local practice, or visited at home if needed.

The out-of-hours service will run from 18:30 to 08:00 weekday nights, from 18:30 Friday to 08:00 Monday. They also cover bank holidays.

For NHS 111 simply dial 111 from landlines and mobiles, the call is free. For more details please visit: NHS 111

Salisbury Walk-in Centre

Millstream Medical Centre, Avon Approach, Salisbury, SP1 3SL (behind Iceland).

Opening times:

18:30- 22:00 Monday – Friday

08:00 – 20:00 on Saturdays, Sundays and Bank Holidays

available 365 days of the year

Telephone: 01722 331322

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.