Suggestions, Comments and Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact Scott Carruthers, the Business Manager,who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception or by clicking on this link: Practice Complaint Leaflet.doc.  

Please click here for a complaints form Complaint form.doc.